Web Design Intake Form

Please fill out the following form - which will give us the details we need to begin your website project. We are looking forward to working with you!

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CURRENT WEBSITE 

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Contract

Please review the contract. By providing your digital signature below you are agreeing to these terms. A PDF version will be sent to you after you submit this form.

Website Agreement

Introduction

This agreement covers the terms you’ll agree to when working with the D3FY Agency. We’ll always do our best to fulfill your needs and meet your expectations, but it’s important to have things written down so that we both know what to expect, who should do what, and when, and what will happen if something goes wrong. In this agreement, we’ve tried to make the wording as clear as possible without fancy legal words. We’ve no desire to trick you into signing something that you might later regret. What we do want is what’s best for both parties, now and in the future.

Overview

You are hiring the D3FY Agency to build your business a new website for the agreed-upon price for a duration of 24 months. After 24 months your contractual obligation is completed, at which time you may choose to remain with us or take your website and leave the D3FY Agency. If you choose to remain with us, you can continue to use our monthly website maintenance and care services month to month for the cost of $150 per month, which can be canceled at any time. You may also ask to re-sign a 24-month agreement for a new design, more about this is explained below.

The Agreement:

The Client

You acknowledge that you have the authority to enter into this contract on behalf of yourself, your company or your organization. You’ll give us the assets and information we tell you we need to complete the project. You’ll do this when we ask and provide it in the formats we ask for. You’ll review our work, provide feedback and approval in a timely manner too. Deadlines work two ways, so you’ll also be bound to keep the project moving speedily. You also agree to stick to the payment schedule set out by the terms of the subscription billing.

D3FY Agency

We have the experience and ability to do everything we’ve agreed with you and we’ll do it all in a professional and timely manner. We’ll endeavor to meet every deadline that’s set and on top of that, we'll maintain the confidentiality of everything you give us.

Project Timeline

Once we receive the necessary assets from you, we’ll begin your project. Project development time is approximately four to six weeks. Add-on services may add up to 2 business days onto our project timeline per add-on item. Custom websites will take longer, typically adding an additional 2 weeks to the timeline. Typical correspondence from you, the client, should be no more than one business day. Any wait time beyond this may add additional time to the project being launched. Our development time is accounting for our deliverability but does not account for any additional time added to the project by the client requesting multiple revisions or lacking in communication. In other words, if you don’t get back to us in a timely manner, the whole timeline of the project can be pushed back. 

What Will be Included in the Website Build

The predetermined amount of pages your package contains (add-ons such as additional pages and content writing are an additional fee) on-page SEO, mobile/tablet optimization, custom contact forms. Our custom-made websites will allow customers to ask for revisions or make design changes. However, design changes may not be requested from our templated projects found in our small and medium packages. For the duration of your 24 month contract, Monthly Maintenance is included free of charge.

What Will be Included in the Monthly Maintenance

Fast and reliable web hosting specialized for WordPress, security certificates (HTTPS), protected off-site daily backups, uptime monitoring (15 min interval), daily security checks, plugin updates, theme updates, WordPress updates, unlimited content updates, unlimited support available when you need it! Our monthly maintenance plan is provided to you absolutely for free for the first 24 months!

Tech Support

You can request updates to your website anytime by emailing us at support@d3fy.com. If you are for any reason experiencing difficulties with your website you may reach out to your project manager assigned to your account. All tech support needed to keep your website running smoothly is included for free at no extra cost. Non-free support: you may request additional pages, copywriting, or digital marketing services for an additional fee. We will respond to your email in a timely manner, please allow up to 2 business days for us to address any technical difficulties.

Communication

Communication works best when one person is assigned as the primary contact for the project. If there are multiple stakeholders who need project updates, we’ll try to CC them in the conversation, but one person should be responsible to ensure replies are made on time. During the site development, you will be assigned a project manager as your primary line of communication with D3FY. After your website is live, you can contact your account manager through our support email: support@d3fy.com 

You are expected to communicate with us via email and in a timely manner. If you request other means of communication we may be able to facilitate those requests but we cannot guarantee it.

Legalities

We’ll carry out our work in accordance with good industry practice and at the standard expected from a qualified person with relevant experience. That said, we can’t guarantee that our work will be error-free and so we can’t be liable to you or any third-party for damages, including lost profits, lost savings, or other incidental, consequential or special damages, even if you’ve advised us of them. Your liability to us will also be limited to the number of fees payable under this contract and you won’t be liable to us or any third-party for damages, including lost profits, lost savings, or other incidental, consequential or special damages, even if we’ve advised you of them. 

Website Ownership

While your website is being paid off, you have a complete and unrestricted license to use the website in any way you wish. You will not however be given ownership of the WordPress files or database until your website is fully paid off. Once your website is fully paid off you will continue to have an unrestricted license to use the website in any way you wish as well as full control of any and all website files. We maintain the right and ownership to utilize any designs and images that we created for your project to be utilized in any of our other projects.

Displaying Our Work

We reserve the right to display all aspects of our creative work, including screenshots, work-in-progress designs, and the completed project on our portfolio and in articles on websites or any other media. We reserve the right to apply the text “Web design by D3FY” (or any combination of text citing D3FY) on your website. Should you wish to remove the credit, a fee of $250 applies. Removal of our name does not mean surrendering our design credit to any other party. Without our expressed consent, you agree that “Web design by D3FY” (or any combination of text citing D3FY) will be visibly displayed on your site acknowledging design credit.

Scope Of Work

The scope of work will be determined by the package you choose. If you decide to add more pages, content writing services, or any other services not previously agreed upon at the beginning of the website project these add-ons will be subject to additional costs, and the timeline of the project will be extended. 

Content Writing Services

Content writing is available as an add-on service for your D3FY Site. We will discuss which pages you require and complete all content writing needs for you if you purchase our content writing services. Special requests for content must be made upfront. Content revisions for technical reasons that were not explained prior to our content team developing the copywriting is not permissible. If this situation arises, you must make the content revisions necessary in a google document and then deliver the revised content to us. You may not reject our content writing for anything that was not previously disclosed to us via email prior to hiring us for content writing services.

Non-Exclusivity of Template Sites

Our template sites do not warrant any form of exclusivity. Other people in your area could already have or will have a templated design by D3FY. If this concerns you let us know and we will check the area for others that may have the same design that you have chosen. In the event that someone else does have the same template, we can ensure the use of different photos and different colors so as to not make them look identical. Alternatively, you could also optionally contract us for a custom or partial custom website.

Payment Schedule

We’re sure you understand how important it is as a small business that you keep up on your automatic billing. Your credit card will be billed monthly for the amount agreed upon once per month for a continuation of 24 months through our billing system. Starter websites will continue on with their $150 monthly billing for our optional ongoing website care and maintenance plans. This service is month to month and can be canceled at any time once your initial 24 month period is completed.

Early Termination

Any contracts that are terminated before the final 24-month agreement is completed will be given a cancellation fee of 50% of your remaining balance and your website will be terminated. If you wish to cancel your contract and take your website to another hosting provider or website management team the remaining balance of your contract must be paid in full and only then will we package up your website files and transfer them over to you.

Late Payments

We understand you may miss a payment due to insufficient funds or changing your credit card, we understand this and allow for one missed payment per year. If you miss multiple payments within one calendar year you may be subject to a $50 late fee per additional missed payment. If you cancel your billing prematurely there is a $50 reactivation fee.

Delinquent and Defaulted Payments

If you miss one monthly payment our system will continuously try again to run your credit card for the following 3 days. If your monthly payment is missed again and you are delinquent on two or more monthly payments your website will automatically be paused until all of your past due balance is reconciled. If your billing reaches six months of delinquent payments your billing contract will be considered to have defaulted and the full balance of your remaining contract will be due in order to get your website back online.

Moving Forward After the Contract is Completed

Once your 24-month contract is up we have three options for you to choose from:

Option 1: Renew

Renew your contract, and get a brand new design. It’s been two years since we first built your website, times have changed and your brand may have taken a new direction. If this is the case take advantage of a brand new design. All you have to do is resign for another term.

Option 2: Remain

Remain with us and utilize our month-to-month maintenance plan. From here you can enjoy the benefits of having peace of mind knowing that we will actively host and maintain your website for $150 per month. This is the pricing as of now but our month-to-month maintenance is open to changing services and prices. Starter sites that are $150 per month will automatically roll into our month-to-month service after 24 months and can be canceled at any time.

Option 3: Remove

Remove your website and move it to a new vendor. We can package up your website files and deliver them over to you where you can do as you please: host, manage, and maintain your own website moving forward. You will have a grace period of 2 weeks once your contract is up to move your website to another hosting provider if you do so choose.

30 Day Money Back Guarantee

We guarantee your purchase for 30 days. If at any time within the first 30 days you wish to cancel this agreement, just let us know. We’ll refund your money and immediately stop the project. 

Governing Law/ Forum

This Agreement shall be construed in accordance with the internal laws of the State of Utah, without regard to conflict of laws rules. The venue shall be in a court of competent jurisdiction in the State of Utah, Cache County, and both parties expressly consent to jurisdiction in such courts.

Attorney Fees

In any legal action between the parties concerning this Agreement, the prevailing party shall be entitled to recover reasonable attorney’s fees and costs.

Indemnity

Each party agrees to defend, indemnify, and hold harmless the other party and its officers, directors, agents, affiliates, distributors, representatives, and employees from any and all third party claims, demands, liabilities, costs, and expenses, including reasonable attorney’s fees, costs and expenses resulting from the indemnifying party’s material breach of any duty, representation, or warranty under this Agreement.

Severability

If any provision of this Agreement is held to be invalid, illegal, or unenforceable, the remaining portions of this Agreement shall remain in full force and effect and construed so as to best effectuate the original intent and purpose of this Agreement.

The Dotted Line

By signing this contract, you agree to the terms and conditions outlined by D3FY and agree to fulfill any and all payments agreed upon with D3FY.

Sign Here